FAQs

Do you ship worldwide?

We only ship within the Philippines and offer same-day delivery to Metro Manila.


Can you give me more information about your same day shipping?

We dispatch orders the same day when placed before 5pm Monday to Saturday. Our warehouse is closed on Sundays therefore we are unable to dispatch orders on that day but no worries as orders placed after 5 pm on Saturdays are dispatched first thing on the next working day.


I got a wrong/missing/damaged item in my order, how do I proceed?

We try our very best in fulfilling your orders. Kindly contact us at 0955-5029-795 if you received any missing or wrong item in your orders.

If you received the correct items and are unhappy with your order, kindly contact us at 0955-5029-795 and let us know how we can better serve you.

Our customer service hotline at 0955-5029-795 is open from Mondays to Saturdays from 9:00 AM to 5:00 pm.


What lashes are best for chinita eyes?

All our lashes are curated with Asian eyes in mind, but our best bets are L5-L7 for the lashtensions.


What are the most versatile lashes?

Our L6 has been our best seller of all time, it works on all eye shapes and sizes.


What are the lashes made of?

Our lashes vary in hair type. Our line of human hair is made of sterile real human hair. Our bundles Lashtensions and Snatchural are made of high-quality silk while the Full Drama Lashes Collection is made of faux mink material. One thing's for certain, no animal was harmed in the making of our lashes.


Is it reusable?

Yes, we value sustainability and value for money across all our products. We're happy to offer our lashes which are reusable for up to 8 times!


How do I care for my lashes?

To reuse your Faboulash, gently remove it from your eyes after use. Peel off the adhesive and place it back into the lash tray to maintain its shape.